Frequently Asked Questions

Last edited by cheerforit on 25 Mar 2007, 05:51, edited 34 times in total.

I think it is a necessity to start this topic since many people are asking the same questions everytime while our admin, mods and pro-members are used to repeat the same answers everytime. Most of them are new members that don't know the rules here. So, they might not know how to use the search feature. In my opinion, we should pin a FAQ & make it sticky with some easy solutions in this section so that they can refer to this topic before they start posting questions.

*Anyone can post questions here and of course with the solutions. But asking for help in this topic will not be entertained.

Here are some, which i gathered in SF, mostly from Ruli, Apoc, Arunav, Marty and Maverick (Their solutions and explanations are great and detailed)

List of the questions and answers available:

Q1: My application can't work properly, any idea?
Q2: My phone shows SYSTEM ERROR, so how?
Q3: My memory card is LOCKED, what should i do?
Q4: My memory card is CORRUPTED, is it possible to rescue it?
Q5: My phone is infected by VIRUS, please help!
Q6: My phone memory in use is full, what should I do?
Q7: How to start in Safe Mode?
Q8: How to transfer messages from phone memory to memory card or in reverse?
Q9: Can I change my fonts?
Q10: Why can't I send files via bluetooth?
Q11: Can I use SD card in my phone? What is the difference between MMC, RS-MMC and SD card?
Q12: How to backup contact?
Q13: Not able to remove apps?
Q14: What should i do to unlock my phone?
Q15: Can i unlock BB5 phones?
Q16: What is MMC, SD and Memory Stick?
Q17: How to create my own themes for symbian phones?
Q18: What is IMEI? And how to show my IMEI?
Q19: How to get rid of "App. closed Main Error"?
Q20: What are the Protected Nokia Content?
Q21: Why can't I send files via bluetooth?
Q22: What should I do to overcome the problem of getting my menu messed up everytime I switch the card?
Q23: What are .ini files in the system folder?
Q24: How to flash BB5 phones?
Q25: What are the music players available for Symbian phones?
Q26: How to make screensaver?
Q27: Alphabetical input problem
Q28: Nokia Phones Problem
Q29: Checking phone condition
Q30: (For OS9) Where will the downloaded stuffs be stored?
Q31: Want to check your phone's firmware?
Q32: Make SIS

Q1: My application can't work properly, any idea?
1. Is it warez? It might not be compiled properly and you deserve it for getting warez applications.
2. Try to uninstall the installed app on ur phone 1 by 1 and see if it has conflict (crashed)

Q2: My phone shows SYSTEM ERROR, so how?
1. Start your phone in safe mode by holding the pen/pencil key on phone's keypad when you start your phone. Don't let go until you are asked to key in your pin code or lock code.
2. Pull out your memory card and restart your phone. If your phone runs normally, it means your card is corrupted. Just format your MMC.
However, if it is still the same, proceed to the next step, reformatting. Topic about safe mode:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=92&highlight=

3. Reformatting:
-Restore original phone settings-*#7780#
-Soft format-*#7370#
-Hard format-Press 'Dial key/ green button' + '*' + '3' and hold them until the word 'Formatting' appears. (only available for symbian OS 7.0)
-Flashing or firmware upgrading.
-A great reformatting guide by marty3:
:arrow:

How To Format Your Symbian Phone

*Before formating a phone or MMC, it's better to backup it first such as contacts, notes, important files etc.

Q3:My memory card is LOCKED, what should i do?
1.Search for the file MMC store at C: using any file manager such as Sele Q, Fileman, etc. Change the file to .txt and the password for your MMC is there. (*Don't format your or you'll lose the file)
2.Reformat your MMC using Nokia 9210 or 6680. (*Data will lose for reformatting the card)
3.Reformat your MMC using certain memory card reader which can read locked MMC.
4.Just cover the last pin that is close to the cut edge of the card with some clear tape. (Not tested by anyone but it worth a try)

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=6320

Q4:My memory card is CORRUPTED, is it possible to rescue it?
1.There is no solution except reformatting it. (Refer to the Question up there.) Display of Corrupted MMC by Arunava:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3780&postdays=0&postorder=asc&start=75

2.Topic on discussing how to fix a corrupted MMC. View here:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=108&highlight=

*'7tools' for corrupted MMC, can browse the MMC so important data can be save.
*Reformatting memory card using Phone is more advisable.

Link to download 7Tools:

Code: Select all: http://files.myopera.com/l783l74/files/Application/PC/7tools.zip

Q5:My phone is infected by VIRUS, please help!
1.Usually, warez users often get to this problem. So, remember, don't install warez from unknown source. (Calvin's advice)
2.You should update yourself with the recent virus info and try to refer to the anti virus introduced by our virus pro--Dr. Calvin (Hehe..)
View here for:
-Updated virus info:

Code: Select all: http://www.mobileworld.com.my/forum/index.php?showtopic=44

(Sorry for showing this link because i can't find suitable topic here. Someone should make it all-in-one. Anyway, this is also written by Calvin. Hope you won't mind.)
-Anti-virus applications review:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=1626

Another collection from Bontchev

Avira AntiVir Mobile
BitDefender Mobile AV
ESET Mobile Antivirus
exoSyphen exoVirusStop
fonoinfo Commander Mobile Anti-Virus
F-Secure Anti-Virus Mobile
MPulze Mobile Disinfector
NetQin Mobile Anti-Virus
Jamanda Cabir Fix
SimWorks Anti-Virus
sMobileSystems VirusGuard
Symantec Mobile Security
Trend Micro Mobile Security
TSG Phone Safe
Zeon Anti-Virus

Try Calvin Stinger. You can download it here:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=2503

3. Visit this official site/ forum:
Calvin Stinger Website

4. Start the topic at the VIRUS section with specified details given. Anyone could help you there.

Q6: My phone memory in use is full, what should I do?
1. You need certain applications such as Switcher and Appman. For further guidance, follow this tutorial.

Code: Select all: http://www.symbian-freak.com/quides/freeupmem.htm

Q7: How to start in Safe Mode?
1.To make sure that no memory-resident programs start when you reboot your phone, hold down the edit button (pencil key) when you turn on the phone and hold it on untill you have to enter your PIN code. If you still can see some auto-startup applications running on your phone, that means you still haven't started in Safe Mode.
View here:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3535

Q8: How to transfer messages from phone memory to memory card or in reverse?
1.Delete Mail folder at E:/system (if there are messages already in your MMC). Now, enter Messaging and go to the settings to change your memory in use to MMC. Press yes to copy all your messages to MMC.
2.Change your memory in use for the message inbox that you are using currently (change phone to MMC). Go to C:/system and copy the Mail folder to somewhere else. Now, change back the memory in use to phone memory and paste the folder u copied just now to E:/system.

*Method 2 is more advisable to use for copying thousands of messages.
Read here for the great tutorial by Apoc!

Code: Select all: http://www.symbian-freak.com/quides/smsmmc.htm

Related topic:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3266

Q9: Can I change my fonts?
I don't have any experience for this question, maybe these links could help.
Guide:

Code: Select all: http://www.symbian-freak.com/tunning/fontquide/font.htm

Suitable Topic:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3500

Q10: Why can't I send files via bluetooth?
1. You can now do this by changing the extension of the applications to .si, .jpg, etc.
2. Try using Filexplorer. I suppose it can send the applications without the need to change extension.
Some related topics:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3514&highlight=

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3310

Q11: Can I use SD card in my phone? What is the difference between MMC, RS-MMC and SD card?
1. The answer is NO! Why? Refer to the following topics.

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3251

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3263

Q12: How to backup contact?
1. Use any file manager such as Fileman, SeleQ, Fexplorer, etc. Go to C:\System\Data and copy Contacts.cdb. Paste it at somewhereelse in your MMC. When you want to restore your contacts, go to the same location C:\System\Data and paste contacts.cdb there.
*Do this at your own risk. Phones running on Symbian OS 6.0 phones are not advisable to use this method.
For Symbian OS8.0 or higher, open contacts> option> mark all> copy to phone memory/memory card. After that there is an option to restore from contacts as well. (method provided by arunav)
Discussed topics:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3662&highlight=cdb http://www.symbian-freak.com/forum/viewtopic.php?t=126 http://www.symbian-freak.com/forum/viewtopic.php?t=106

2. Using 3rd party applications such as
-Contacts Manager by AGORA plus
-Backup Contacts by Webodrome Arise Technologies
-SmartVCard by SmartAppz & SymbianWare
-Sprite Backup by Sprite Software
Discussed topics:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=551&highlight=cdb

Q13: Not able to remove apps?
1. Restarting your phone will sometimes help you on this problem.
2. The first answer that will be given by our admin and mods here is APPLICATION IN USE. What can you do now? First, install some 3rd party apps such as Switcher, FExplorer or AppMan. Run the application now and you should kill the process of the applicationa which are running. Now, you can remove the apps that u desire to uninstall them.

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3264

How to copy/paste/edit/ delete the files which are in use:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3108&start=0&postdays=0&postorder=asc&highlight=

Q14: What should i do to unlock my phone?
1. For DCT-3 and DCT-4 phones, you can use MCode by Dejan Kaljevic
2. Post your IMEI here, we can get the unlock code for you.

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=1683

Code: Select all: Nokia phones which can be unlocked using MCode DCT 3: 2100, 3210, 3210A, 3310, 3315, 3320, 3330, 3350, 3390, 3390B, 3395, 3410, 3610, 5110, 5110i, 5110iA, 5120, 5125, 5130, 5160, 5170, 5180, 5185, 5190, 5210, 5510, 6080, 6081, 6090, 6110, 6120, 6130, 6138, 6150, 6160, 6161, 6162, 6185, 6188, 6190, 6210, 6250, 7110, 7160, 7190, 8210, 8250, 8260, 8265, 8270, 8290, 8810, 8850, 8855, 8860, 8890, 9110, 9110i DCT 4: 1100, 1100B, 1108, 1110, 1600, 2220, 2260, 2270, 2272, 2275, 2280, 2280A, 2280B, 2285, 2300, 2600, 2600cn, 2650, 2651, 3100, 3100B, 3105, 3108, 3120, 3120B, 3125, 3200, 3200B, 3205, 3220, 3230, 3300, 3300B, 3360, 3510, 3510i, 3530, 3560, 3585, 3590, 3600, 3620, 3650, 3660, 5100, 5100A, 5140, 5140B, 5140i, 6020, 6020b, 6021, 6030, 6060, 6100, 6101, 6102, 6108, 6111, 6170, 6200, 6220, 6225, 6230, 6230B, 6230i, 6255, 6260, 6260B, 6270, 6280, 6310, 6310i, 6340, 6340i, 6360, 6370, 6500, 6510, 6560, 6590, 6590i, 6600, 6610, 6610i, 6620, 6650, 6651, 6670, 6670B, 6800, 6800A, 6810, 6820, 6820B, 6820i, 6822, 6822B, 6830, 7200, 7200B, 7210, 7250, 7250i, 7260, 7270, 7270B, 7280, 7600, 7610B, 7620, 7650, 7700, 7710, 8310, 8390, 8800, 8801, 8910, 8910i, 9300, 9300B, 9500, 9500B, N-Gage, N-Gage QD

* BB5 phones are not included.

Calvin: I believe I did mentioned and guide you guys how to make MC works in Symbian Phones right?
In my NOKIA 6680, this code works fine. Just one thing to notice is, you need to key in the first 5-digit only but not the whole code.
For example, my MC is 12345678.
In Symbian phone, I just need to key in 12345 (5-digit only)
In non-Symbian phone, I used to key in 12345678 (8-digit/Whole code)

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=1683&postdays=0&postorder=asc&start=225

Maverick has a great post about unlocking here.

Code: Select all: http://www.symbiangalaxy.com/showthread.php?t=44

Link to download MCode:

Code: Select all: http://files.myopera.com/l783l74/files/Application/PC/mcode_calc.exe

Q15: Can i unlock BB5 phones?
1. The only answer is NO! (at this moment, except flashing)
Which are the BB5 phones?

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=2022&start=0

Apoc: so far as I know all Nokia 3G phones belonge to BB5 family

Why? Read here:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=2139&sid=6%20

Apoc: It's already discussed numerous times, try search for more information.

Anyway, Nokia was changed their locking algorithm since 6630, it's some kind of very strong encryption that's not hacked jet and it means that there is no calculator for BB5 phones.

Only the operators have the necessary algorithms to calculate unlock codes for BB5
models, and the important parts are within a high security smart card that is programmed by Nokia for each different network code.

In conclusion, as I know 3rd party unlocking is currently not available, only your operator can provide the necessary unlock code.

For some reasons, there's a software currently able to unlock phones such as N70, N90, etc (probably not compatible for 3rd Ed series) and it's named Unlock Me!

UnlockMe! is a software that will allow you to recover the Unlock Code actually configured in your mobile phone.
You have to install and run the software on the phone and after some minutes it will communicate you the Unlock Code actually configured in the Phone

This program it's usefull only in these circumstances
- You just bought a 2nd hand mobile but you don't know it's Unlock Code.
- Or, you forgot the Unlock Code because you didn't use that option for a lot of time.

Note:
If you find a mobile phone that during startup asks you to insert the Unlock Code you will never be able to get the code using this program.

Compatibility

Nokia: 3230 / 6260 / 7610 / 6600 / 6620 / 6630 / 6670 / 6680 / 6681 / 6682 / n70 / n90
Panasonic: X700 / X800
Samsung: SGH-D720 / SGH-D730
Lenovo: P930

Code: Select all: http://www.symbian-toys.com/download.aspx?file=unlockme.zip

Q16: What is MMC, SD and Memory Stick?
MMC (MultiMedia Card).
The standard of this flash memory card is defined by MultiMedia Card Association. It is used in many Nokia phones although some of newer Nokia phones support SD card too.
:arrow:

MMC / MMCplus - 24mm x 32mm x 1.4mm. MMCplus is newer standard with higher transfer rate.
:arrow:

RS-MMC (Reduced-Size MMC) - 24mm x 18mm x 1.4mm.
:arrow:

DV RS-MMC (Dual-Voltage RS-MMC) / - 24mm x 18mm x 1.4mm - It is the next standard of RS-MMC that supports dual voltages, i.e. 3V and 1.8V. The lower voltage is used to reduce battery consumption. RS DV-MMC can be used in the mobile phones that support RS-MMC, but not vice versa.
:arrow:

MMCmicro - The newest standard that is smaller than RS-MMC. It is not available in the market as the writing of this blog.

SD (Secure Digital)
The standard of this flash memory card is defined by SD Card Association.
:arrow:

SD Card - 24mm x 32mm x 2.1mm. The dimension of SD card is similar to MMC, it is just thicker.
:arrow:

miniSD - 20 x 21.5 x 1.4mm.
:arrow:

microSD / TransFlash / TFlash - 11mm x 15mm x 1mm. This memory card is getting more and more popular. Some Motorola phones, including ROKR, uses microSD.

Memory Stick
This standard is mainly pushed by Sony and it is used in many of Sony Ericsson phones. Sony is a very big company, that's why they can push their own standard of flash memory. The specification of Memory Stick is available at Memory Stick Developers' Site.
:arrow:

Memory Stick Duo / Memory Stick Pro Duo - 20mm x 31mm x 1.6mm. It is the smaller version of Memory Stick / Memory Stick Pro, which are used in many Sony devices, such as digital camera. Memory Stick Duo can be used in Memory Stick reader using a special adapter.
Topics related to Memory card:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=3263&start=15 http://www.symbian-freak.com/forum/viewtopic.php?t=3251&highlight= http://www.symbian-freak.com/forum/viewtopic.php?t=3748&highlight=mmc+rsmmc

Q17: How to create my own themes for symbian phones?
What you need:
:arrow:

Series 60 Theme Studio / Theme editor (For users with pc not
:arrow:

SIS Unpacker / Unmake SIS
:arrow:

MBMWhizard
:arrow:

ACDSee - FotoCanvas / Photoshop
Refer to this topic started by theOne here:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=2820

Q18: What is IMEI? And how to show my IMEI?

IMEI = Short for International Mobile Equipment Identity, a unique number given to every single mobile phone, typically found behind the battery.
IMEI numbers of cellular phones connected to a GSM network are stored in a database (EIR - Equipment Identity Register) containing all valid mobile phone equipment.

When a phone is reported stolen or is not type approved, the number is marked invalid.

The number consists of four groups that looks this:

nnnnnn--nn-nnnnnn-n

The first set of numbers is the type approval code (TAC). The first two digits represent the country code. The rest make up the final assembly code. The second group of numbers identifies the manufacturer:

01 and 02 = AEG

07 and 40 = Motorola

10 and 20 = Nokia

41and 44 = Siemens

51= Sony, Siemens, Ericsson

The third set is the serial number and the last single digit is an additional number (usually 0).

To show your IMEI, just easily key in *#06#.

Q19: How to get rid of "App. closed Main Error"?

1) Open your filemanager/explorer
2) Go to c:/system/bootdata & delete FirstBoot.dat
3) Turn off phone & take out your MMC card
4) Turn on phone and put in current time/date
5) Wait for it to boot up then turn off phone again.
6) Put MMC back in and turn on phone.
This fixes the "App. Closed Main" error.
Refer to:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=4741&highlight=app+main+closed

Q20:What are the Protected Nokia Content?
-Certain format of files are recognised as Protected Nokia Content, such as the following:

* Images- .png
* Videos- None
* Sounds- .rng, .mid, .midi
* Programs/Applications- .sis, .jar

-You might not be able to send these files via bluetooth because of this.
-The easiest way to overcome this problem is by renaming the files extension, kindly refer to the post above

Q21: Why can't I send files via bluetooth? .
Related topics:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=4835&highlight=protected+nokia+content

(Thanks to Arunava who reminds me about this topic)

Q22: What should I do to overcome the problem of getting my menu messed up everytime I switch the card?
Just copy C:/System/Data/Applications.dat to somewhere else.
If your Menu is messed up, copy this file again to the same directory and you will get it back as what you had arranged before that,
Here is the related topic:

Code: Select all: http://www.symbian-freak.com/forum/viewtopic.php?t=4888

Q23: What are .ini files in the system folder?
The .ini files in your system folder usually store various information such as important phone settings, message settings, 3rd application settings and customizations.
The files which u can considered to backup:

System\..
================================================
..\Favourites\ => Go to menu

System\Shareddata\..
================================================

100058b3.ini => volumen, oplogo, etc

100058be.ini => sms setings

100058c5.ini => sms set ll

100058ec.ini => callset_scrensaver_softkeys_etc

101f4cd5.ini => Call counter

100058fa.ini => tonespaths

1000593f.ini => camera

10005952.ini => BT

10005a32.ini => skins/welcome/idle image

10008d39.ini => wap

101f4285.ini => wClock

101f9ce6.ini => fscaller

System\Data\..
================================================

..\Profiles\... => Profiles settings

..\angrysoft\...=> SMS counter

..\Template.n01 => SMS templates

..\Notepad.dat => Notes

..\AlarmServer.ini => Alarms

Other
================================================

system\programs\BlackList\... => Black list situation

system\apps\profileapps\dbProfile.db => Ringtone settings (general/silent/w_ever)

System\Recogs\... => file assosiation

================================================

Frequently Asked Questions

by cheerforit » 01 Mar 2006, 10:06

by Arunav » 01 Mar 2006, 10:36

by Apocalypso » 01 Mar 2006, 11:44

by cheerforit » 01 Mar 2006, 12:08

by Apocalypso » 01 Mar 2006, 12:38

by rulirahm » 01 Mar 2006, 14:29

by cheerforit » 01 Mar 2006, 14:51

by marty3 » 01 Mar 2006, 23:51

by rulirahm » 02 Mar 2006, 01:44

by rulirahm » 02 Mar 2006, 12:10

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Frequently Asked Questions

by cheerforit » 01 Mar 2006, 10:06

by Arunav » 01 Mar 2006, 10:36

by Apocalypso » 01 Mar 2006, 11:44

by cheerforit » 01 Mar 2006, 12:08

by Apocalypso » 01 Mar 2006, 12:38

by rulirahm » 01 Mar 2006, 14:29

by cheerforit » 01 Mar 2006, 14:51

by marty3 » 01 Mar 2006, 23:51

by rulirahm » 02 Mar 2006, 01:44

by rulirahm » 02 Mar 2006, 12:10

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